Privacy Policy

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Privacy Policy

Last updated: June 17th 2026

Multi-Connect respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you register for an event, attend an event, submit an enquiry, sign up to our mailing list, or provide your details to us in any other way.

1. Who we are

Multi-Connect is business which organises networking events in the UK.

For the purposes of data protection law, the data controller is:

Business name: MULTIKO LIMITED
Trading name: Multi-Connect
Address: 444 Queens Drive West Derby, Stoneycroft, Liverpool L13 0AR
Email: info@multi-connect.co.uk
Telephone: 0151 245 6028

2. What personal information we collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Job title
  • Event registration details
  • Communication preferences
  • Any information you provide when completing a form, registering for an event, entering a competition, making an enquiry, or communicating with us

We may also collect basic technical information if you visit our website, such as your IP address, browser type, device information and website usage data.

3. How we collect your information

We may collect your personal information when you:

  • Register for or attend one of our events
  • Submit your details through one of our online forms
  • Sign up to receive updates from us
  • Enter a competition, giveaway or promotion
  • Contact us by email, phone, social media or through our website
  • Provide your details to a member of our team directly

4. How we use your information

We may use your personal information to:

  • Register your attendance at an event
  • Send event confirmations, reminders and follow-up information
  • Contact you about future events, updates, offers, opportunities and relevant services
  • Add you to our email and SMS marketing lists where you have given consent or where we are otherwise permitted to do so by law
  • Respond to your enquiries
  • Manage our relationship with you
  • Improve our events, services and communications
  • Keep accurate internal records
  • Meet our legal and regulatory obligations

5. Email and SMS marketing

When you provide your email address and/or phone number to Multi-Connect, we may use these details to send you relevant updates, event information, offers, opportunities and marketing communications by email and/or SMS.

We will only send marketing communications where we have a lawful basis to do so. This may include where you have actively opted in to receive marketing from us, or where the law allows us to contact you in relation to similar services or opportunities.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Replying STOP to an SMS, where available
  • Contacting us at info@multi-connect.co.uk.

Once you opt out, we will stop sending you marketing communications. We may still need to keep limited information to record your marketing preferences and ensure we do not contact you again for marketing purposes.

6. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the circumstances, we may rely on:

  • Consent - where you have given us clear permission to contact you, such as opting in to receive email or SMS marketing.
  • Legitimate interests - where we use your information in a way that is reasonable and expected, such as following up with event attendees or keeping business contacts informed about relevant opportunities.
  • Contract - where we need to use your information to provide an event, service or booking you have requested.
  • Legal obligation - where we are required to keep or share information to comply with the law.

7. Who we share your information with

We do not sell your personal data.

We may share your information with trusted third parties who help us operate our business, manage events and send communications. This may include:

  • Email marketing platforms
  • SMS marketing platforms
  • Event registration platforms
  • CRM systems
  • Website hosting providers
  • Payment processors, where applicable
  • Professional advisers, where required

These third parties are only allowed to use your information for the purposes we instruct them to and must keep your information secure.

8. How long we keep your information

We will only keep your personal information for as long as necessary for the purposes it was collected.

Marketing contact details will be kept until you unsubscribe or ask us to remove your details, unless we need to keep limited information to maintain a suppression list.

Event registration information may be kept indefinitely after the event for record-keeping, reporting and follow-up purposes.

9. How we protect your information

We take appropriate steps to protect your personal information from unauthorised access, loss, misuse or disclosure. This may include secure systems, restricted access, password protection and working only with trusted service providers.

10. Your rights

You have rights under data protection law, including the right to:

  • Access the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to us using your information for direct marketing
  • Withdraw your consent at any time
  • Ask us to restrict how we use your information
  • Ask for your data to be transferred to another organisation, where applicable

To exercise your rights, please contact us at info@multi-connect.co.uk.

11. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website or made available through our usual communication channels.

13. Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Multi-Connect
Email: info@multi-connect.co.uk
Phone: 0151 245 6028
Address: 444 Queens Drive West Derby, Stoneycroft, Liverpool L13 0AR